Returns and Exchanges
All items come with a limited 1 Year warranty. This 1 Year warranty exclusively covers internal defects. Internal defects are issues arising from damage of internal components not arising from external impact, damage or inadvertent accidents to the item. iHoverboard.com has exclusive right to conclude as to wether a defect is one of external or internal issues. In honoring a warranty claim, iHoverboard will assess the item with reasonable diligence in determining whether the item has an internal or external defect. Replaement parts such as chargers are limited to 1 replacement under your warranty.
In order to return your item it must be in brand new condition (including but not limited to scratches or dents) and it also must be returned in the original box with the user manual and charger. The customer is responsible for shipping the item back.
After receiving a returned item, we will analyze the board and if possible repair the item. If we are unable to repair the item we will send out a replacement. We do not provide refunds on returned items.
DUE TO THE NATURE OF THE PRODUCT, REFUNDS ARE ONLY ACCEPTED FOR NEW PRODUCTS WITHIN 14 DAYS THAT HAVE NOT BEEN USED.IF MANUFACTURE AND HOLOGRAM STICKERS ARE REMOVED OR SCREW SEALS ARE BROKEN YOUR WARRANTY WILL BE VOIDED. RETURN LABELS ARE ONLY PROVIDED WHEN WARRANTY IS NEEDED WITHIN THE FIRST 14 DAYS.
iHoverboard.com WILL NOT ACCPET RETURNS & EXCHANGE IF PRODUCT LOOKS LIKE THE PICTURES BELOW: